It probably seems obvious, but damage that is beyond normal wear and use is considered excessive. If it helps to see some examples of what's considered excessive, check out our Wear and Use Guidelines.
If you think you may have excessive wear and use, then scheduling an inspection is a smart idea. Just give AutoVIN, an independent inspection company, a call.
If you purchased Excess Wear & Use Protection, you should be in great shape to avoid most charges, and here's what you're covered for:
If you didn't purchase Excess Wear & Use Protection, we'll still be here to help. Our biggest recommendation would be to call and schedule a complimentary inspection appointment with AutoVIN. That way you can fix any damage and there won't be surprises at lease-end.
This is a complimentary service conducted by an independent inspection company to assess the condition of your vehicle and provide an estimate of wear and use charges that could be due at lease-end.
3 Available only to LFS lease customers who reside within the continental United States.
This is an answer you'll like. An inspector from AutoVin will come to you and will usually finish the inspection in less than an hour.
For a complete inspection you'll need:
At the end of your inspection, you'll receive a card with instructions for how to access your condition report online.
After two business days, your vehicle's condition report (an itemized assessment of any estimated normal and excessive wear and use found on your vehicle) will be available online. You can view it by logging into your account at AutoVIN.
If you choose to make repairs based on your condition report, contact LFS at 1-800-286-06531-800-286-0653 to request that an additional inspection take place once you complete the repairs.