Ready to file a claim?

Visit your Lexus dealer for repairs. Your dealer can submit repair claims on your behalf.

Still have questions? Contact your local Lexus dealer or call us at 1-800-448-1505.  

Ready to file a claim?

We understand that experiencing a total vehicle loss or theft can be stressful. To make the claims process easier, we offer a digital self-service option through the TMISVPP Servicing Portal.

Follow these steps to get started:

Step 1: Review the GAP FAQs to ensure you have all the necessary documents for a smooth claim process.. 

Step 2: Visit the TMISVPP Servicing Portal to submit and track your GAP claim conveniently online.

Step 3: If you need further assistance, contact the lender or lessor that financed or leased your vehicle to start the claim process.  If you financed or leased with Lexus Financial Services, please call us 1-800-874-7050.

If you are a lender, please review GAP FAQs for details regarding the GAP claims process, to begin or update a claim please visit TMISVPP Servicing Portal  or contact Lexus Financial Services at 1-800-874-7050 to begin or update a claim.

Save time—file your GAP claim online today!

Ready to file a claim?

Visit your Lexus dealer for maintenance. Your dealer can submit maintenance claims on your behalf.

Still have questions? Contact your local Lexus dealer or call us at 1-800-448-1505.

Ready to file a claim?

Call us directly at 1-855-999-0519 to submit your claim. Or you can visit your dealership to contact us on your behalf.