What is considered Excess Wear and Use?
It probably seems obvious, but damage that is beyond normal wear and use is considered excessive. If it helps to see some examples of what's considered excessive, check out our Wear and Use Guidelines.
If you think you may have excessive wear and use, then scheduling a courtesy pre-inspection1 is a smart idea. You can contact your originating dealer or any Lexus dealer to determine if they can conduct a courtesy pre-inspection and to schedule an appointment. We recommend completing 60 days before your return.
1 Courtesy pre-inspection available to lease customers who do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
What if I purchased Excess Wear & Use Protection?
If you purchased Excess Wear & Use Protection, you should be in great shape to avoid most charges, and here's what you're covered for:
- Each eligible event valued at $2,000 or less
- Each eligible missing part or equipment valued at $250 or less
- Up to $7,500 in excess wear and use charges
If you didn't purchase Excess Wear & Use Protection, we'll still be here to help. Our biggest recommendation would be to call and schedule a courtesy pre-inspection1. That way you can fix any damage and there won't be surprises at lease-end.
1 Courtesy pre-inspection available to lease customers that do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
If you're not sure if you need a courtesy pre-inspection, take a look at some of the items that may be considered excessive wear and use:
Exterior Damage
- A single dent greater than the size of a credit card
- Previous repairs performed poorly or unrepaired collision damage
- Any holes in exterior panels (bumpers, door panels, etc.)
- Windshield cracks, stars or bullseye
- Damaged, broken or non-factory tinted glass
- Bent, broken or missing lights, turn signals, mirrors or lamps
- Tires with exposed cords or sidewall damage
- Tires or wheels that do not meet manufacturer's guidelines for safe operation
- Missing or damaged wheel covers
- Wheel gouges, scratches, dents, or cracks greater than the size of a credit card
Interior Damage
- A single cut, tear, burn, or stain greater than the size of a credit card
- Missing keys/remotes
- Missing parts or accessories (shifter knobs, head rests, tonneau/cargo cover, etc.)
- Inoperative, malfunctioning or broken parts or equipment
- Any modifications not on the vehicle at lease inception
Wear and Use FAQs
It probably seems obvious, but damage that is beyond normal wear and use is considered excessive.
If it helps to see some examples of what's considered excessive, check out our Wear and Use Guidelines. We also recommend reviewing your lease agreement as it includes additional excess wear and use information specific to your vehicle.
As a reminder, the examples provided may not include all instances of excessive damage that could subject you to additional charges based on the terms of your lease agreement.
Yes. In fact, we encourage you to schedule a courtesy pre-inspection1 and to review the Wear and Use Guidelines to see whether your vehicle has wear and use that is considered excessive.
If repair work is needed and you'd like to make repairs prior to turning in the vehicle, your local Lexus dealer is a great option for assistance. Be sure to keep all of your receipts for repairs made and review your insurance policy to see if any items may be covered.
If your damages exceeding normal wear and use aren't repaired, it can result in charges at lease termination.2 All charges may be subject to sales tax.
1 Courtesy pre-inspection available to lease customers that do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
2 If repairs are made to your vehicle, you or the dealer may request an inspection upon turn-in. Under certain circumstances, LFS does not charge its lease customers for excess wear and use damage. See your lease agreement for additional information.
Should I schedule a courtesy pre-inspection?
If you think you may have excessive wear and use, then scheduling a courtesy pre-inspection1 is a smart idea.
1 Courtesy pre-inspection available to lease customers that do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
Benefits of an inspection:
Inspection FAQs
A courtesy pre-inspection by your Lexus dealer assesses the condition of your vehicle and provides an estimate of wear and use charges that could be due at lease-end.1
1 Courtesy pre-inspection available to lease customers that do not reside Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
You can contact your originating dealer or any Lexus dealer to determine if they can conduct a courtesy pre-inspection and to schedule an appointment. We recommend completing this within 60 days before your vehicle return.1
1 Courtesy pre-inspection available to lease customers that do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
Bring the following to your pre-inspection and lease return appointments1:
- Vehicle keys
- Toolkit and spare tire
- Owner's Manual
- Original equipment
1 Courtesy pre-inspection available to lease customers that do not reside in Hawaii and whose leases did not originate in New Hampshire or Wisconsin.
After your courtesy pre-inspection, you can discuss the inspection report immediately with the dealer in person. You can access the report via the Document Center on our mobile app or at lexusfinancial.com.
You can make repairs before turning in your vehicle - just be sure to keep receipts for your records.
